BigBenta
is a Pinoy marketplace that enables
BigBenta marketplace is available in both web and mobile access, for the Filipinos, made by Filipinos.
Background
There is no question as to the growth prospect or the inevitable
adoption of e-commerce in the Philippines. However, the many barriers currently
present in the market have collectively slowed down the rise of this bright new
industry from taking off in the Philippines, unlike its neighbors in Asia.
The founders of BigBenta believe the
micro, small and medium enterprises (MSME) will be the foundation of e-commerce
in the Philippines and not the large companies. Though the MSME segment presents
some challenges, BigBentaunderstands each and everyone of them and believes that
it has the solutions and operational experiences to address them one step at a
time, efforts which will eventually translate toits success in the Philippine
market.
Hence, BigBentahas developed an
approach that defines its current commercial and technical initiatives.Commercial
initiatives such as asales & marketing approach that iscustomer-driven,
responsive, prudent, evolving, andpatient in solving customer problems. These attributes
are what the market requires at the moment. Technical initiatives such as an in-house
and open source platform development, instead of deploying an over-the-counter
or an outsourced platform, suited for a local market that needs customized,
innovative, and evolving solutions.
BigBenta Offering
Classified Ads
About a year ago, BigBenta launched its Classified Ads service.
It was intended to give the local market an alternative to the dominant player
as well as build its own presence in the local online market. The market for
online classified ads has since intensified among the players, but it has also
generated the right interest among the older population, which reinforces the
message that Internet will be part of everyone’s life more and more.
Online Store
Around March of 2016, the company launched its online store
called “BigBenta Store” where now, close to a hundred merchants have set up
their online store and started selling to anyone nationwide. BigBenta Store is
the manifestation of the company’s belief and support for the micro, small and
medium enterprises (MSME).
The major difference of BigBenta Store from the competitors is
it allows the merchants (Storeowners) to create their own online store based on
their preferences like items to sell, its varieties (e.g. color, sizes, etc.),
inventory level, pricing, promotion rules, payment method, customer management,
report management and many more. The online store will soon be equipped with
features like chat, abandoned cart management, customer survey, and complaint
management that are all designed to put the storeowners in control of their
online store and everything that happens in it.
To complete BigBenta Marketplace, the company officially launched
its 3rd platform, BigBenta Service Booking this month. In terms of its
full range of offerings, BigBenta Marketplace stands as truly one-of-a-kind
having three platforms, built to respond to the needs of Filipino customers and
entrepreneurs.
Service Bookings
BigBenta Service Bookings allows any skilled individual (a.k.a.
Service Provider or SP) to directly offer their services based on their
preferred location, time, work scope and rate charges. Likewise, customers can
also specify, browse and choose their preferred service provider using a
variety of criteria. Most services
offered are blue collar in nature (e.g. plumbers, electrician, tutors,
masseuse, beauticians, etc.) while there are also some professional services
available like bookkeeping, accountancy, events management, and others.
BigBentaService Booking was developed to provide additional
income to service providers outside their full-time or daytime jobs, while
giving them full flexibility based on their available schedule and place of
residence. The major difference of BigBenta Service Booking compared to
competition is its positioningthat is geared towards individual service
providers rather than service companies or agencies. For the customer, this
means that prices are lower, service duration is flexible (e.g. hourly,
half-day, whole day, per call, etc.), and scope of services is equally varied.
For as long as a service provider can do it, he or she can offer it, in her own
terms.
BigBentaMarketplace and its entire service portfolio will soon
be available on mobile (Android and iOS). To prevent fraud, fake items and
persons with character issues from offering their services in BigBenta Store
and BigBenta Service Booking, the company implements an authentication and
verification (A&V) process to all its storeowners and service providers on
an annual basis. Every product item and service being offered including its
purchase and booking are screened and verified by BigBenta’s customer support,
all done to protect the customers.
About BigBenta
BigBenta is an Internet software and platform provider whose belief in the Philippines continued economic growth, lies on the growth and success of the micro, small and medium entrepreneurs (MSME) and skilled individuals nationwide. Through its various online services and application targeting the mass market, BigBenta is doing its share it to buildthe competitiveness of the MSMEs and provide additional income to the Filipino skilled workers. BigBenta Marketplace houses its various platform and services for the MSMEs, Service Providers and Customers under one site. It’s a Filipino company made for the Filipinos.
